Shipping policy

Shipping Policy

Last Updated: [jun 3]

Thank you for shopping with [Vxntx]. This Shipping Policy explains how orders are processed, shipped, and delivered.

Processing Time

All orders are processed within 1–3 business days after payment has been received and verified.

Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be extended.

Shipping Times

Estimated delivery times:

  • United States: 5–10 business days
  • Canada: 7–14 business days
  • International Orders: 10–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs inspections, or other unforeseen circumstances.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Free shipping promotions may be offered periodically and will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take up to 48 hours to appear.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided and the package has already been shipped, we cannot guarantee successful delivery or replacement.

Additional shipping fees may apply if a package must be reshipped.

Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, we are not responsible for lost, stolen, delayed, or misdelivered packages.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging
  • Photos of the shipping label

We will review the claim and work to provide a suitable resolution.

International Orders

International customers are responsible for any customs duties, import taxes, fees, or charges required by their country.

These charges are not included in product prices or shipping costs.

Order Cancellations

Orders may be canceled within 24 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

Contact Us

For questions regarding shipping, delivery, or tracking information, please contact:

[Vxntx]
Email: [pxpivxx@gmail.com]